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[SPX Express] How do I collect my parcel from SPX Locker?

If you have selected SPX locker as the shipping option for your parcel, you will receive Shopee App Push Notification//Whatsapp message/SMS/Email with your 6-digit PIN once it has been deposited in the locker.


To collect your parcel(s) from SPX Locker, go to the selected SPX Locker station. At the Locker screen, select Collection > Key in your 6-digit PIN > Select Collect Now > Take note of all the compartment(s) opened for your parcel(s) shown on screen in orange > Collect all the parcel(s) from all compartment(s) opened and close the compartment door(s).

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⚠️Note：

  • Please close the locker compartment door properly after parcel collection。
  • The collection window is 2 calendar days for non-office/non-school SPX lockers, and 2 business days for office/school SPX lockers from the parcel deposit date.
  • Please refer to your Shopee App Order Detail Page//Whatsapp message/SMS/Email for the final day to collect your parcel.

  • If collection is not made within the collection window, the parcel will be returned to seller.

 

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